Help
When a card goes wrong.
Straightforward help when a personalised card is damaged, incorrect or missing.
Damaged or missing?
If a card arrives damaged, is printed incorrectly, or has not arrived after a reasonable delivery window, email hello@cards.cheap with your Stripe receipt number.
We will either reprint the card or refund it. We may ask for a photo when something arrived damaged so we can work out what went wrong.
Your typo, our typo
You see a final preview before checkout. We cannot normally replace cards for text or addresses entered incorrectly, but if the mistake is ours, we will put it right.